As a dispute resolution professional my approach emphasizes prevention and effective communication in creating and implementing solutions that work.  I have developed a unique perspective on conflict resolution as a result of having worked as an ombudsperson, a litigator and as a mediator and coach.

I am currently the Manager for the Conflict Resolution Support Centre for Graduate Students at the University of Toronto.  I am happy to provide general information and referrals as appropriate.

 

“In the middle of difficulty lies opportunity.” – Albert Einstein